Refunds & returns

Revuo comes with a 14-day free trial, locked to your machine. Every feature, no credit card, no account required. The trial exists so you can decide if Revuo is right for you before paying anything.

Because we let you fully evaluate the product first, we don’t offer a separate money-back guarantee on paid purchases. The trial is the guarantee.

→ Start your 14-day free trial

You’re always welcome to install it after purchase and use those 14 days as well, but the trial is meant to come first. If you bought without trialling and ran into a problem, email us — we’d rather help you get it working than process a refund. We’re reasonable about edge cases.

Some cases are genuinely on us, and we’ll process a refund without quibbling:

• ·You bought the wrong product or paid twice by mistake (e.g. duplicate transactions).
• ·A bug on our side prevented the trial from working, you bought to unblock yourself, and we can’t fix it for you.
• ·You’re a consumer in a jurisdiction that grants a non-waivable statutory right to a refund for digital goods — those rights are unaffected by this policy.

Email support@revuo.live with your order number and a short description; we’ll sort it.

Lemon Squeezy (Squeezy LLC, a Stripe company) is the Merchant of Record for every Revuo purchase. They process the payment, handle tax, and operate their own buyer-protection mechanisms — those apply on top of this policy. If a refund is approved (by us or by Lemon Squeezy), it’s issued back to your original payment method.

When a refund is issued, the associated licence is revoked and any active device activations are released. The desktop app will stop validating on its next online check. Please uninstall it once the refund is processed.

A chargeback initiated through your bank without first contacting us is treated as a refund — the licence is revoked. We’d much rather sort issues directly; please reach out atsupport@revuo.live first.

Anything unclear? Email support@revuo.live and we’ll help.